The Polar Express Conductor T-Shirt

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping Policy

Order Processing and Shipping Time

At RockTShirtsNMore.com, we strive to ensure that your orders are processed and shipped in a timely manner. Please review our shipping policy below to understand our procedures and estimated timelines.

Processing

Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will include your order details and an estimated delivery date.

Processing Time: All orders are typically processed within 1 to 2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may be extended by an additional 1 to 2 business days.

Shipping Time

Standard Shipping: After processing, orders will be shipped within 7 to 10 business days. Business days are Monday through Friday, excluding federal holidays.

Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track your package until it reaches your doorstep.

Shipping Rates and Carriers

Shipping Rates: Shipping rates are calculated at checkout - shipping is a flat rate of 8.95 for orders under $99 - Orders over $99 ship for free.

Carriers: We partner with reliable carriers to ensure your order arrives on time. Common carriers include USPS, UPS, and FedEx.

Delays and Issues

Unexpected Delays: While we strive to ship all orders within the specified time frame, there may be unexpected delays due to carrier issues, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

Tracking Issues: If you experience any issues with tracking or have concerns about your shipment, please contact our customer service team at orders@rocktshirtsnmore.com for assistance.

International Shipping

International Orders: Currently, we do not offer international shipping

Contact Us

For any questions or concerns regarding your order or our shipping policy, please reach out to our customer service team at orders@rocktshirtsnmore.com.

Thank you for shopping with RockTShirtsNMore.com! We appreciate your business and look forward to providing you with high-quality products and exceptional service.